Lady came to the door and told me she’ll go ahead and clean the room since she’s there but told me when i sign the board, I’m refusing service completely. Asked housekeeping if we can get room serviced, the lady said to other housekeeper “she already signed the paper saying she refused service”. Came back several hours later and it was flipped to the other side. Well, before we left i put the “service please” tag on door. I was under the impression i was signing the clip board refusing morning service, not service all day. She then handed me a clipboard and instructed me to sign it stating i was refusing her service for the room. Told housekeeping not at the moment, we’re still asleep but later when we leave we will need room service. Housekeeping knocked on door at 9:00 am, no big deal. Check in was smooth, front desk very helpful. We’re type of travelers who rarely stay in our room, so room not being updated isn’t my major complaint.

My boyfriend and I were blessed with a coupon for a good deal to stay at the hotel.

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